Privacy Policy

Sinn ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Sinn, and our website.

1. Information We Collect

a. Personal Information

• Full name, email, phone number
• Gender, age, and medical history (if provided)
• Appointment details and consultation records

b. Technical Data

• IP address, device type, OS, browser information
• App usage statistics, crash logs

c. Location Information

With your permission, we may collect your location to find nearby dental clinics or services.

2. How We Use Your Information

• Facilitate appointment booking and video consultations
• Send confirmations, reminders, and follow-ups
• Improve our app functionality and user experience
• Respond to customer support requests
• Comply with legal and regulatory requirements

3. Data Sharing & Disclosure

• With licensed dentists you consult with
• With trusted service providers (e.g., cloud hosting, payment gateways)
• When required by law, court order, or government request

We never sell your personal data.

4. Data Retention

We retain your information as long as needed to provide our services or as required by law.

5. Your Rights

• Request access to or deletion of your personal data
• Withdraw consent at any time
• Request correction of incorrect data

To exercise these rights, contact us at: app@sinnapp.com

6. Security

We implement strict security measures to protect your data, including encryption, secure servers, and limited access controls.

7. Children’s Privacy

Sinn is not intended for users under the age of 13. We do not knowingly collect data from children.

8. Third-Party Links

The app may contain links to third-party services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy. Changes will be posted with an updated effective date.

10. Contact Us

For any questions or concerns, please contact:

Email: hello@sinn-app.com

Phone: 📞 +966 59 822 8970